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  • Daniel Gray CPA US Tax Services Toronto Canada

What number to call IRS and what number not to use that makes everyone lose

Contact the IRS 6:00 am to 11:00 pm (EST) M-F at (267) 941-1000. Forgot the number? It's listed on homepage of

DO NOT CONTACT the IRS e-help Desk as doing so won't get you the help you're seeking plus it was cause longer hold times for those who do need the IRS e-help Desk.

Each filing season, the e-help Desk receives phone calls from taxpayers because someone erroneously referred them for assistance resolving rejected returns, tax law and tax account matters. This increases the taxpayer’s burden and causes lengthier delays for everyone. The e-help desk cannot help these callers and must direct them to other sources for assistance – typically including Publication 5136, IRS Services Guide.

The EPSS e-help Desk is intended specifically to assist tax professionals (Enrolled Agents, Reporting Agents, Electronic Return Originators, Certified Public Accountants, etc.) with non-account related questions and issues concerning e-products. They do not provide support to individual taxpayers experiencing e-filing issues.

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